YogaUK Privacy Policy
1. Purpose of this policy
This policy describes how YogaUK collects and uses personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’).
2. What information do we collect and what do we do with it?
When you enrol as a student or subscriber on the YogaUK website, as part of the enrolment process, we collect the personal information you give us such as your name and email address.
We may send you emails about the YogaUK site and related courses, registration, course content, your course progress or other updates. We may also use your email to inform you about changes to a course, survey you about your usage, or collect your opinion. We will email you to let you know about changes to the site, new courses, special offers, etc.
3. How do you get my consent?
When you provide us with personal information to subscribe to our site, become a learner on our site, make a purchase, participate in a course, complete a form or survey, or inform us in another way, you imply that you consent to our collecting it and using it to personalise emails to you.
If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. We will use the data that we have to send you relevant information, and use the data we have to try to avoid sending you information that not relevant to you.
4. How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection or use of your information, at anytime, by clicking UNSUBSCRIBE at the bottom of any email from YogaUK, or contacting us at [email protected] This will stop any further emails from us and cancel any enrolments to courses you have made.
5. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Otherwise your personal information remains confidential and is never passed on.
6. Data storage
Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our services/products to you.
Some of your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.
For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/.
Your data is also stored on an email marketing platform called Convertkit (synched with Thinkific) to allow us to personalise emails and to help us avoid bothering you with irrelevant information. This database uses reasonable and appropriate physical, electronic, and administrative safeguards to protect personal data. You can read Convertkit’s privacy policy here https://convertkit.com/privacy.
As a ‘belt and braces’ approach, in case of the unlikely event of data loss, a backup of the YogaUK database is made and updated regularly, saved as a password protected spreadsheet, and stored securely offline.
7. Payment
If you make a purchase on our site, we use a third party payment processor called TCommerce, powered by Thinkific Payments. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
8. Third party services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave the YogaUK course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
9. Links
When you click on links on the YogaUK website, especially within courses, they may direct you away from our site. We are not responsible for the privacy practices or terms of service of other sites and encourage you to read their privacy statements.
10. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
11. Cookies
We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.
- We use cookies to recognise your device and provide you with a personalised experience.
- We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
- Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioural advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
- Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
- We may also use automated tracking methods on our website, in communications with you, and in our products and services, to measure performance and engagement.
- Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
12. Web analysis tools
We may use web analysis tools that are built into the YogaUK website to measure and collect anonymous session information.
13. Age of consent
By using this site, you represent that you are at least 18 years of age and at least the age of majority in your state or province of residence.
14. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
15. Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact YogaUK at [email protected] or by mail at Suite 2486, Unit 3A, 34-35 Hatton Garden, Holborn, London EC1N 8DX, UK.